SnapCrowd's considers the photos, videos and other meta data of our users to be the private information of our customers. We provide tools and the SnapCrowd service to enable our customers to share and archive photos, videos and other meta data on the SnapCrowd website. Our primary responsibility is to our customers.
You are in control of your SnapCrowd account and control how much security to impose. You decide what to publish and what digital assets to include. You decide whether your digital assets are open to the public or locked down with a password. SnapCrowd's role is to enable you to publish your digital assets, store those assets reliably and securely, and enable you to collect comments and other data from your friends and family.
SnapCrowd will not solicit your viewers or attempt to contact your viewers unless your viewers independently sign up for the SnapCrowd service. Some SnapCrowd pages do include links leading back to SnapCrowd's corporate pages and hence a viewer may become a SnapCrowd customer by following a link found on your invitations.
If you view a SnapCrowd album controlled by one of our customers, we may collect certain information from you. Each SnapCrowd customer also has access to some data we collect. For example, SnapCrowd customers have access to visitor reports, comments, tag and metadata left by viewers.
SnapCrowd does not control what its customers do with the data they share. SnapCrowd expects and requires its customers to abide by SnapCrowd's terms of service and if we become aware that a SnapCrowd customer is violating our terms of service then we may require the customer to remove the digital file or terminate the customer's account.
When you visit SnapCrowd you provide us with four types of information: personal information you knowingly choose to disclose that is collected by us, system usage information regarding your photo and video albums, technical support information and Web Site use information collected by us as you interact with our Web Site.
When you register with SnapCrowd, you provide us with certain personal information, such as your email address. When you purchase a subscription, prints or other photo merchandise products, you provide your telephone number, address, credit card and other personal or preference information.
When you create albums, we store the digital files given us, the album descriptions and other information you enter to customize your albums. We also log certain usage information on our servers as you create and manage your files.
When you request support we may collect information about the nature of your problem and we may log additional information about system usage to try to help you.
When you enter SnapCrowd, we collect your browser type, IP address, click-stream data and HTTP protocol elements. This information is gathered for all SnapCrowd visitors. In addition, we may also store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your login ID (but not your password) to make it easier for you to login when you come back to SnapCrowd. You can remove or block this cookie using the settings in your browser if you want to disable this convenience feature. The compact policy is sent by the Web server along with the cookies it describes.
When you use SnapCrowd, you may set up your personal profile, form relationships, upload content, comment on albums, form groups, and transmit information through various channels. We collect this information so that we can provide you the service and offer personalized features. In most cases, we retain it so that, for instance, you can return to view prior messages you have sent or easily see your friend or family member list.
You post content on the Site at your own risk. Although we allow you to set privacy options that limit access to your content, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other Users with whom you may choose to share your information. Therefore, we cannot and do not guarantee that User content you post on the Site will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content.
If you choose to use our invitation feature to connect to a friend or family member about your content, we will ask you for information needed to send the invitation, such as your friend or family member's name, email address and mobile telephone number. A phone number is only required if you choose to use the 'Send To Device' function. We will automatically send your friend or family member a one-time email inviting him or her to visit the site and inviting them to join SnapCrowd. SnapCrowd stores this information to send this one-time invitation, to register a friend or family member connection if your invitation is accepted, and to track the success sharing invitations.
By using SnapCrowd, you are consenting to have your personal data transferred to and processed in the United States.
When you register with SnapCrowd, you create your own profile and privacy settings. Your profile information, as well as your name, email and photo, are displayed to people in the relationships specified in your privacy settings to enable you to connect with people on SnapCrowd. We may occasionally use your name and email address to send you notifications regarding new services offered by SnapCrowd that we think you may find valuable.
Profile information is used by SnapCrowd primarily to be presented back to and edited by you when you access the service and to be presented to others permitted to view that information by your privacy settings. In some cases where your privacy settings permit it (e.g., posting comments to your albums), other SnapCrowd users may be able to supplement your albums.
Profile information you submit to SnapCrowd such as your name and the name of recently posted albums will be available to users of SnapCrowd who belong to at least one of the relationships you allow to access the information through your privacy settings (e.g., friends of friends). SnapCrowd users who see your name and the name of recent albums in this context, however, will not be able to access your profile information, albums or your User Content unless they have a relationship with you (friend or family) that allows such access based on your privacy settings.
SnapCrowd may send you service-related announcements from time to time through the general operation of the service. For instance, if a friend sends you a new album notification message or someone posts comments on your album, you may receive an email alerting you to that fact.
Generally, you may opt out of such emails by changing your email notification preferences via your SnapCrowd Setting Menu, though SnapCrowd reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.
System usage information and logged diagnostic information is used by SnapCrowd to improve our service. For example, we may look at how often a particular feature is used to determine whether or not to improve the feature or a different feature. We use logged diagnostic information to fix bugs and track down problems. In the course of customer support, we may look at system logs to try to understand what you were doing when you had a problem.
We also look at aggregate demographic information to try to understand who are customers are and to guide product development.Click-stream data and HTTP protocol elements are used for the following purposes by SnapCrowd and its agents:
When you use SnapCrowd, certain information you post or share with third parties (e.g., a friend or family member), such as personal information, comments, messages, photos, videos, or other information, may be shared with other users. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting comments, messages, photos, videos, or other items, this information may become publicly available.
Access and control over most personal information on SnapCrowd is readily available through the profile and privacy settings options. SnapCrowd users may modify or delete any of their profile information at any time by logging into their account. Information will be updated in a timely manner. Individuals who wish to deactivate their SnapCrowd account may do so on the Account Status page. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to users of SnapCrowd.
Where you make use of the communication features of the service to share information with other individuals on SnapCrowd, however, (e.g., sending a personal message or invitation to another SnapCrowd user, or applying comments on SnapCrowd users' albums) you generally cannot remove such communications.
SnapCrowd takes appropriate precautions to protect our users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as credit card number or your password), we encrypt that information using secure socket layer technology (SSL). Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. If you have any questions about the security of SnapCrowd Web Site, please contact us at support@SnapCrowd.com.